Hindustan Petroleum Corporation Limited and Amazon.in have partnered to provide customers the option to book & pay for their HP GAS cylinder refill. The partnership allows customers to book and pay for their cylinder even before delivery providing a swifter, seamless and convenient experience while reducing dependence on cash. Customers can go to the Amazon Pay tab on their trusted Amazon website/app book the cylinder and pay using any digital mode such as UPI, Credit Cards, Debit Cards and Net-banking.
Customers can also book and pay for their HP GAS cylinders by just asking Alexa. Customers can just say “Alexa, book my HP GAS cylinder” to their Alexa enabled devices such as Amazon Echo, Fire TV Stick or any third-party speaker with Alexa Built-in. Alexa will retrieve the amount against the registered HP GAS mobile number/LPG ID linked to the Amazon account for existing Amazon Pay users and ask for customer confirmation before processing the payment. HP GAS customers will now be able to use the simplicity of voice for zero-touch booking and end-to-end payment of LPG cylinders. From 4-5 clicks on touch interfaces to placing an order, Amazon Pay customers can now complete their transaction in less than 30-seconds with zero-clicks and just three voice commands to Alexa.
Mahendra Nerurkar, CEO, Amazon Pay, said, “As part of our commitment to our customers, we are constantly innovating and creating new experiences to make digital payments seamless across a variety of use cases. Most of the customers prefer to pay via cash for their LPG cylinder. Our partnership with Hindustan Petroleum Corporation Limited will simplify the booking and payment experience for cooking gas and benefit millions of consumers.”
Rakesh Misri, Director – Marketing, HPCL, said, “HPCL has always been a pioneer in digitally transforming all aspects of marketing, including LPG marketing in the country. Anticipating the latent needs of the customers and meeting them with continuous and sustainable improvements has been focal in delivering happiness to our customers. Our partnership with Amazon to facilitate HP GAS booking and payment online is another step towards bettering customer experience and furthering the Digital India initiative.”
Customers can book by going to the ‘LPG’ category under the Amazon Pay tab or “Pay Bills” tab on the homepage. Customers need to enter their HP GAS registered mobile number or 17 – digit LPG ID to get the refill charges against the Booking ID. Upon payment, users will get an SMS confirming payment and will be able to view distributor details on Amazon.in. Customers can also get up to INR 50 back when they book & pay through Amazon Pay. Further, customers can just repeat the transaction without any need to re-enter the details every month.