Canon India launches responsive customer service program ‘Canon Club Elite’ for full frame DSLR camera owners

Canon India rolls out ‘Canon Club Elite’ program. This program is designed for all existing and new consumers of Canon full frame DSLRs, providing them with elite benefits and privileges. As specified under the program, the Club Elite membership offers a host of privileges like 3 days expedited repair services at select master service centers, premium photography workshops, discount of 30% on the labor charge and spare parts, benefits of up to INR 61,499 and many more. The camera models specified under the initiative are EOS-1DX Mark II; EOS 5D Mark IV; EOS 5DSR; EOS 5Ds and EOS 6D Mark II.

Further elaborating on the program, Mr. Kazutada Kobayashi, President and CEO, Canon India Pvt. Ltd. said, “As imaging leaders, we have always concentrated on strengthening the imaging culture in the country, along with strengthening and enhancing our Canon community. Launch of ‘Canon Club Elite’ is an exciting initiative for us and is a testimony to our commitment of keeping consumers at the center of all our endeavors. We understand the requirements of the professional photographers and we want them to continue to grow and succeed with Canon’s world-class service and support. We are proud of our world class products and service and Club Elite is an extension to our vision of strengthening the imaging communities.”

Sharing his message for the customers, Mr. Eddie Udagawa, Vice President, Consumer Imaging and Information Centre, Canon India, said,“The primary instinct behind Canon Club Elite is to offer exclusive services that are at par with our full frame DSLR models. This program unlocks some exciting rewards and benefits, to enable our customers to further relish the joys of photography. Apart from the technical and other associated benefits, the program also enables the users to become a part of the most sought after network photographers in the industry.”

The benefits offered under ‘Canon Club Elite’ Program post confirmation of membership shall include:

  • 3 days Priority walk in repair service available only on the product body (and not on lenses) at select Master Service Center situated in Delhi, Mumbai, Chennai, Cochin, Bengaluru and Kolkata (list is available in the microsite). Any equivalent standby product body will be offered to the customers, which shall not be brand new product body, but will include similar specifications on returnable basis during the repair service period.
  • For EOS -1DX Mark II new customers – (who have purchased EOS- 1DX Mark II after 16th of April, 2018), one C Fast memory card of 128GB, will be provided. For existing customers who have purchased until 16th April, they would have already received the C Fast card.
  • Camera backpack on purchase of any Product(s)
  • Battery Grip and CF memory card of 64GB on purchase of EOS 5D mark IV, 5DS and 5DSR
  • SD Card of 64 GB on purchase of EOS 6D Mark II
  • Photography workshops or user meet for one time during the membership period of 1 year for all the customers who avail the membership under the program/scheme.
  • Discount of 30 % on labour charge and on the spare parts cost on the following registered models in a manner set out below:
  1. Available on each unit of EOS 1DX Mark II body along with upto 2 units of L-series lenses
  2. Available on each unit of EOS 5D mark IV, 5DS and 5DSR along with upto 1 unit of L-series lens

The registration for the program is open for a period of one month, from 1st June until 30th June 2018. The existing customers, who have purchased the products until 31st of May 2018 can also register, provided the products are still under standard warranty period (1 year).  This program/scheme will also available to those customers who will be purchasing any of the products from 1st June 2018 until 30th November 2018, where the customers will have to register their products within 30 days from the date of purchase of the products.

Eligibility of benefits depends on owned camera models. Program is valid till one year from the date of membership. Consumer needs to register themselves & their products on the microsite- . After completion of the verification, membership cards will be dispatched at the customers address provided at the time of registration.

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