Conduent Named a 2020 Top Company for Training Outsourcing by Training Industry Inc

Conduent HR and Learning Solutions focuses on a client’s broad learning constituency – employees, customers, vendors, business leaders and channel partners – to design and successfully deliver learning services.  By leveraging best practices and virtual learning technologies, Conduent reduces content development and delivery time by 60%, thereby providing an organization’s curricula more quickly, and improving speed to knowledge, skills and productivity.  Annually, learners consume more than 20 million hours of content that has been designed and/or delivered by Conduent.

Training Industry, the leading research and information resource for corporate learning leaders, prepares the Training Industry Top 20 report on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies. Selection for the 2020 training outsourcing list was based on the following criteria:

• Industry visibility, innovation, and impact
• Capability of delivering multiple types of training services
• Company size and growth potential
• Strength of clients and geographic reach

“At Conduent, we believe that to be more effective and to impact business results, learning should be continuous, available at the point of need, and leverage various delivery formats, technologies, and innovative approaches,” said Leo Blankenship, Workforce Enablement Solutions Leader at Conduent. “We offer a learning, development, and communications eco-system that increases effectiveness by connecting employees to a broad range of content, processes, and technologies to drive performance while reducing operational costs.”

While COVID-19 quickly forced companies to transition to remote working, they had to continue providing virtual workforce training and development. Conduent rapidly moved many clients from in-person instructor-led training to virtual instructor-led training to continue critical learning activities during this time. The team was also able to deliver virtual workforce training through custom microsites, virtual coaching and event solutions to increase employee and business communications, connections and collaborations, while also minimizing impact to the business.

“The 2020 Top 20 Training Outsourcing Companies are an innovative group of organizations developing, managing and delivering training initiatives that create an engaging learning experience and improve employee performance,” said Ken Taylor, president of Training Industry, Inc. “These companies offer comprehensive solutions that solve business needs for organizations around the world.”