AbhiBus.com announced the launch of ‘Rent a Bus’, a new service to hire buses, mini-buses and tempo-travel buses of capacities 14-seater to a 52-seater for their group travel requirements.
In India, the bus rental market is highly dis-organised and works in an offline mode, the complexity of booking and using an entire bus includes difficulty in the discoverability of vendors offering the service, commitments not being honoured, inconsistent and non-transparent pricing models, language problems in case of foreign tourists and other hassles often leading to expectation mismatch and unpleasant experiences.
Reliability of the services being offered is always a paramount doubt in customers mind as per surveys conducted to assess customer’s needs. With the launch of the ‘Rent a Bus’ service customers of Abhibus.com can now book entire bus and plan their trips without any hassle and be assured of an experience that is reliable.
Commenting on the launch Mr. Sudhakar Reddy, Founder& CEO – AbhiBus said, “Our endeavour to ensure utmost convenience and hassle-free travel for a customer has enabled us to rollout this initiative. To better the customer experience, a dedicated team of ten customer support members are available for the customers of ‘Rent a Bus’ to assist them through the journey. This team is well equipped to address the often-raised pain points of customers related to bus hires and provide the much-needed reliability of service to the customers.”
Typically bus rentals are undertaken for group travel for purposes of vacations, pilgrimages, weddings, corporate outings, highly popular sightseeing destinations that have multiple locations at relatively shorter distances (such as the Delhi-Agra-Jaipur Triangle, Mumbai-Shirdi, Hyderabad-Tirupathi, Delhi-Vaishno Devi ) to cover, short trips.
Currently, AbhiBus.com has a tie up with 500 bus operators with a fleet of over 10,000 buses -and will add the inventory of more than 1500 operators in the next 6 months. Customers from India or aboard can book this service for pan India destinations on the AbhiBus app or logging on to the website www.abhibus.com to select the capacity of the bus, type of bus (AC/Non-AC, sleeper/nonsleeper, Volvo, Mini Vans, MUVs), required dates, duration, various pick up and drop points and transparent pricing options, amongst other features.
Mr Rohit Sharma, Chief operating officer – AbhiBus said, “A complete online DIY model that offers customers the information, options, flexibility, price guarantee and most importantly helps them conduct their travel with complete peace of mind.”
Customers will get a pre-view by way of photos of exactly what kind of bus and its current condition to ensure that get is what they see. Transparent pricing mechanism and convenient online payment options ensures that customers know what they are paying for.
As part of the customer benefit initiative, AbhiBus will offer a brand-new Samsung Galaxy M10 smartphone to customers booking the rental service for first time through AbhiBus online platforms (app and website) for a minimum transaction value of Rs. 30,000 till 31st January 2020.