All India EPF Employee Sangh elected Mr. Rakesh Kumar Singh, Section Officer and General Secretary of Section Officer Association as Secretary In-General (SIG) of All India EPF Employee Sangh. Delegates of All India EPF Employee Sangh’s unit across the country from Employee Provident Funds Employee Organization participates in this election. Apart from the delegates the top officials from Bhartiya Mazdoor Sangh (BMS) were also available during the meeting and election. Sh. C.Rao, in charge of government body deputed from the BMS was also present there. Sh. Mallesham ji, member of CBT (EPF) also addresses the general body meeting.
Mr. Rakesh kumar Singh, said our responsibility to insure seamless /better services to our subscriber first. However, EPFO has set the example by giving quality services during pandemic but it is not enough wanting more improvement. Our software is not upto date. More sophisticated software is required to be developed. To provide better services EPFO has started numerous grievance portals to register their grievances like facebook, tweeter, EPFiGMS etc. It is observed that 40% of grievances related to KYC update pending with employer login.
It needs to resolve so that our subscriber can apply their claim online from their mobile phone. We are facing deficit in pension areas. We need to strengthen the compliance and recovery areas and ensure compliance from the defaulter establishment. For which we need to set up district offices across the country so that EPFO office available within 50 km of subscriber so that any can easily resolve their problems easily. In the other side our EPFO employee not happy. We are providing better services to our subscriber on the cost of lesser technology bigger manpower working day and night, Saturday Sunday even on holiday for the betterment of Organization as well as for our esteemed subscriber. Faulty policy ruining the carrier of some cadre in the organization. We try to set right the faulty policy and framing better policy by constituting core committee to tie up with the higher authority.