Grupo Aeroportuario Del Pacífico, S.A.B. de C.V or “GAP”, which operates airports in the Pacific region of Mexico, has moved its 11th airport onto the SITA AirportConnect Open platform. By using this world-class technology, GAP plans to drive growth by attracting international carriers to General Rodolfo Sánchez Taboada International Airport, known as Mexicali International Airport.
Located in Baja California, close to the border between the United States and Mexico, Mexicali is the northernmost airport in Mexico. It enjoyed record growth in 2018 with annual passenger numbers rising 42% from 2017, making it the fastest growing among the 12 airports in Mexico managed by GAP.
At Mexicali, SITA will provide the latest common-use self-service kiosks, check-in areas and boarding gates running on SITA AirportConnect Open. SITA’s technology brings new efficiency to the airport, as all airlines can share the same check-in and boarding equipment while international airlines can operate in the same way they do at other airports around the world.
Juan Francisco Martinez Mira, IT and Innovation Quality Director at GAP, said: “SITA is the ideal technology partner for GAP. Together we have developed an IT plan across our group so that our costs for SITA’s services are harmonized across all the airports we operate. At Mexicali the solution SITA has provided will improve capacity and allow us to grow our passenger numbers further. Currently, the vast majority of traffic is domestic but with SITA’s world-class technology we hope to increase international passenger numbers.”
Elbson Quadros, SITA Vice President, Latin America, said: “Our technology partnership with GAP supports the development of airports in Mexico with 11 airports managed by the group using our systems. The investment in this technology has the benefit of improving the airport experience by processing passengers quickly and providing easy self-service options. It also allows airlines to operate easily using common-use standards, which will encourage the growth of international traffic.”
Passengers that fly from Mexicali are already using SITA’s technology. This includes SITA’s S5 self-service kiosks. These next-generation kiosks, which are proving very popular with Mexicali’s passengers, can be used for a number of self-service processes including booking, changing a reservation, check-in and printing bag tags.