In line with its vision to provide hassle-free travel experience, IndiGo has introduced priority boarding facility for its customers. This new service will allow customers to board their flights on priority, while avoiding longer queues at boarding gates. The customers can book this service on IndiGo website, mobile app or via the call centre during the booking process or add it later through the My Bookings portal at a nominal cost of INR 400 per passenger per flight. The service will be available on domestic travel between metros initially and will be opened for entire domestic network in a phased manner.
Mr. Sanjay Kumar, Chief Strategy & Revenue Officer IndiGo said, “At IndiGo, we are always striving to enhance the travel experience for our customers. The priority boarding will not only help customers save time at boarding gates, but also ensure comfort for families and senior citizens. We are constantly working towards measures and services to strengthen air travel as the safest choice for travellers. We are confident that this option will enhance the passenger comfort and trust, augmenting the overall demand for air travel. We are committed to offering an on-time, hassle-free travel experience to our customers, on-board our lean clean flying machine.”
The option will be available for limited number of passengers per flight, on a first come first serve basis. The offer will be available on IndiGo website from August 11, 2021. Customers can login on https://www.goindigo.in/ to book and get more details of the offer.