JLL publishes re-entry guide for preparing to work in the ‘next normal’

As India fights against COVID-19 and prepares for lockdown 4.0, business leaders are planning their return to work strategies. To support organizations that prepare for re-entry, JLL, India’s largest real estate services firm, has released a (re)entry.

Guidebook outlining best practices for transitioning to the ‘next normal’.

To aid companies in this complex journey, JLL’s (re)entry guidebook provides three pillars to navigate re-entry:

  • (re)activate space: Addresses how and when should begin to return to spaces, and how space is structured and used once ready for re-entry, while balancing health, safety and financial implications.
  • (re)spect health and wellness: Prioritizes safety, security and health of employees, tenants and
  • (re)vitalize property and workplace operations: Focused on making properties and workspaces ready for productive re-entry, in adherence with new business and socialdistancing protocols, as well as government guidelines and

Ramesh Nair, CEO and Country Head, India, JLL, said, “Amidst this global pandemic, we have experienced many new and previously unknown challenges. While almost all countries have resorted to lockdowns to counter the threat of the virus, the same has led to offices remaining shut for varied periods of time. As we gradually lift the lockdown, one of the key foreseeable challenges is preparing to gradually re-enter your space. There will be an endless list of questions to answer. With the right tools and resources, focus on specific challenges and expertise to drive successful implementation, you can deliver an effective and successful re-entry.”

Sandeep Sethi, Managing Director, Corporate Solutions, West Asia, JLL, said, “The impact of the pandemic is generating experiences at a global level in ways not many generations may have experienced previously. It is driving us to reevaluate our physical closeness to other members of society. When we return to normalcy, our anxiety about invisible contagions will persist, resulting in a new definition of personal space and a change in our comfort level with physical closeness.”

Physical spaces will need to be re-thought to allow for a type of always-on social distancing that will become our new way of life. Returning to work will be a lengthy and extensive process. Owners of office towers and companies alike will need to prepare for re-entry and consider instructions from government and health officials, practice rigorous health procedures, utilize technology in new ways, and more.

JLL recently conducted a workplace survey on attitudes toward re-entry and found that people are generally concerned about returning to work and are worried about office cleaning procedures and the proximity of coworkers. The reality is, guidance is continuously evolving with respect to re- entry, though there are certain protocols and procedures that can help organizations determine the best way forward. Employers and landlords alike should be clearly communicating the alignment between their overall re-entry strategy and day-to-day operational practices and critical employee, tenant and visitor behaviors to help people feel as comfortable and confident as possible as they return to work.

JLL Corporate Solutions helps clients create, shape and manage the future of work by enhancing the performance of their workplaces, real estate portfolios and people. Serving occupiers in a variety of industries, the global team leverages data to build, manage and improve spaces that can transform how people work every day.

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